About Us

Compliance Charter

This charter establishes the universal norms that all executives and employees of UPTECH should adhere to and practice as members of society.

Core Philosophy: Through our solutions, software development, and IT services, we aim to provide high-quality services for our clients and contribute to building a society where everyone can lead a fulfilling and convenient life.

Compliance with laws and regulations

We comply with laws and regulations applicable to our business activities.

We adhere to social norms.

Providing high-quality services and contributing to society

By delivering high-quality solutions and services, we can contribute to a prosperous and convenient society.

Fair and just trade

We do not offer or request inappropriate benefits or conveniences to or from third parties due to unfair trading practices.

We resolutely sever ties with anti-social forces, refuse to succumb to their pressures, and strive to engage in sound business activities.

Respecting human rights and creating a comfortable work environment

We have no tolerance for discrimination based on gender, race, social status, or any other reason.

Furthermore, we recognize the value of diversity, respect human rights, and strive to create a fair and healthy work environment where everyone can work with peace of mind.

Proper management of information

We will properly protect and manage personal information, information obtained in the course of business, and information subject to confidentiality obligations,

ensuring that it is not leaked or used for other purposes.

Response to violations

When the actions of the company's organizations, executives, or employees violate or may violate this charter,

we will promptly report and resolve the issues without tolerating or concealing them.

Basic Information Security Policies

To protect the information assets entrusted to us by our clients, as well as our own information assets, from threats such as accidents, disasters, and crimes, and to earn the trust of our clients and society, UPTECH (hereinafter referred to as "the Company") will carry out information security initiatives across the Company based on the following policies:

Management responsibility

We will systematically and continuously improve and enhance information security under the leadership of the management.

Establishment of internal systems

The Company has established an organization to maintain and enhance information security and will formalize information security measures as internal rules.

Employee initiative

Our employees will acquire the knowledge and skills necessary for information security and maintain a strong commitment to upholding it.

Compliance with laws, regulations, and contractual requirements

We will comply with laws, regulations, norms, and contractual obligations related to information security, while meeting our clients' expectations.

Response to violations and incidents

In the event of violations of laws and regulations, breaches of contracts, or incidents related to information security, we will take appropriate measures and strive to prevent recurrence.

Personal Information Protection Policies

UPTECH will establish a personal information protection mechanism by implementing the following policies. We are committed to ensuring that all employees recognize the importance of safeguarding personal information and actively work towards its protection.

Acquisition, use, and provision of personal information

We will acquire, use, and provide personal information in a fair and legal manner, based on the content and scale of our business operations, and will not use it for any other purposes. Furthermore, we will take specific measures to prevent personal information from being used for purposes other than those intended.

Compliance with laws, regulations, government guidelines, and other norms

We will comply with relevant laws and regulations, government guidelines, other norms, and social order concerning personal information, and make every effort to protect the personal information we process.

Implementation of risk prevention measures

We will thoroughly assess the risks of leakage, loss, and damage to the personal information we process and carry out reasonable security measures. We will also take appropriate and timely actions to rectify any potential issues.

Handling of complaints, consultations, and inquiries regarding personal information

Our company has established an inquiry window to handle inquiries and matters related to personal information. If we receive complaints or inquiries from relevant persons, we will respond sincerely and take appropriate action immediately.

Establishment and continuous improvement of the personal information protection management system

We will establish and implement a personal information protection management system and continuously improve it according to reasonable procedures.

Processing of Personal Information

UPTECH Co., Ltd. (hereinafter referred to as the "Company") will manage personal information in accordance with our Personal Information Protection Policies and is committed to safeguarding personal information. Specifically, we will process personal information as follows.

Acquisition and use of personal information

When we request you to provide your personal information, we will inform you in advance of the purpose of using your personal information and whether it will be disclosed to third parties. Furthermore, the personal information you provide will not be used for any purposes other than those specified. If we intend to use the information for purposes beyond those stated or if we change the original purpose of use, we will notify you in advance. Additionally, personal information that is no longer needed based on its intended use will be promptly and appropriately deleted and disposed of.

Prohibition on disclosure and provision of personal information to third parties

The Company will properly manage personal information received from clients and will not disclose such information to third parties, except in the following cases:

(1) With the consent of the client;

(2) When disclosing information to contractors to whom we outsource our business to provide necessary services to the client;

(3) When disclosure is required by laws and regulations.

Inquiries by individuals

If you wish to inquire about, correct, or delete your personal information, we will respond to your request after verifying your identity.

Compliance with laws, regulations, and reviews

In addition to complying with Japanese laws, regulations, and other norms applicable to the personal information we hold, we will appropriately review the contents of these policies and make efforts to continuously improve them.

Our Contact Information

If you have any complaints or inquiries regarding how we handle personal information, please contact us at the following:

UPTECH's General Affairs Department

Email: business@uptechjp.co.jp

Phone: 03-6272-4196

Fax: 03-6272-4197